Unlike generic AI voice bots, Overflow is built specifically for businesses that need to capture revenue, not just answer phones. Our AI is trained on your actual business - your services, pricing, availability, and FAQs. This means it can handle real customer questions, collect qualified leads, and even help close sales. Most customers find that capturing just one additional booking per month more than pays for the entire service.

You have complete control over what your AI agent knows. During setup, you train it on your business information, and you can update this anytime through your dashboard. Every call is transcribed and available for review, so you can see exactly what was said and make adjustments. Plus, our AI is designed to gracefully handle uncertainty - if it doesn't know something, it takes a detailed message rather than guessing.

You'll never be cut off mid-call. When you exceed your included minutes, you simply pay $0.50 per additional minute. We'll alert you as you approach your limit. Most customers find the Professional plan (500 minutes) more than covers their needs - that's about 16 minutes per day. If you're consistently going over, upgrading to Growth gives you 1,000 minutes at a better per-minute rate.

Yes, you can cancel anytime with no penalties or fees. We charge month-to-month, and you can cancel from your dashboard in one click. If you cancel mid-month, you keep access through the end of your billing period. We also offer a money-back guarantee - if Overflow isn't right for your business, we'll refund your first month.

Setup takes about 15-20 minutes and requires zero technical knowledge. You simply tell us about your business, and we handle the rest. We pull information from your Google Business Profile to get you started faster. You can review and test your AI agent before going live, and our support team is available to help you get it perfect.

Our AI uses natural, human-like conversation that most callers don't even realize is AI. It doesn't sound robotic or use rigid phone tree menus. That said, if a caller specifically asks for a human, the AI takes a detailed message and you can call them back. In practice, most customers care about getting their questions answered quickly, not whether it's AI or human.

Voicemail is passive - it records a message and hopes customers call back. Overflow actively engages callers, answers their questions, collects specific information you need (like party size, dates, contact info), and even qualifies leads. Studies show that 80% of callers who reach voicemail never call back. Overflow captures those customers while you're busy or closed.

You keep your existing phone number - nothing changes for your customers. Overflow works through call forwarding, so you decide when it answers. You can forward all calls to Overflow, only after-hours calls, or only when your line is busy. You control it all from your phone carrier's settings, and you can change it anytime.